Telehealth Specialist
Powers remote patient care through virtual platforms and digital tools. Expands healthcare access beyond traditional settings.
Experience level
Entry Level Telehealth Specialist
Summary
We are seeking a motivated and detail-oriented Entry-Level Telehealth Specialist to join our healthcare team. This position is ideal for recent graduates or individuals looking to begin their career in telehealth. You will support the delivery of remote healthcare services, assist patients in navigating telehealth platforms, and ensure a positive user experience.
Responsibilities
Assist patients with the onboarding process for telehealth services, including account creation and platform navigation.
Answer patient inquiries and provide guidance on telehealth procedures and policies.
Maintain accurate records of patient interactions and ensure data privacy compliance.
Collaborate with healthcare providers to coordinate virtual appointments and follow-up care.
Support technical troubleshooting during telehealth visits to ensure smooth consultations.
Requirements
Basic understanding of healthcare practices and telehealth concepts.
Familiarity with telehealth platforms and technology is a plus.
Strong attention to detail and a commitment to patient confidentiality.
Qualifications
Bachelor’s degree in Health Communications, Health Informatics, or a related field is preferred but not required.
Previous experience in customer service or healthcare settings is an advantage.
Skills
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Proficient in using computers and telecommunication software.
Eagerness to learn and adapt to new technologies.